South Essex Care
and Health Association

Newline Cleaning & Hygiene Supplies

At Newline, our company vision is to make buildings safer and cleaner for all through innovative cleaning solutions and hygiene standards that are good for people and good for the planet. Newline provides cleaning supplies, equipment and advice underpinned by a deep commitment to technical expertise, innovation and service. We are dedicated to transforming all kinds of buildings into cleaner, healthier places to live, work, play, visit and learn.

Experts in cleaning

With over 27 years in the industry, our highly experienced team will advise our customers on the most fit for purpose products and equipment for the task in hand. Our Health Checks are industry leading and considered an essential part of our service.

Service & Care

Our fleet of delivery vehicles will deliver nationwide at your preferred time and location. Our team is the main reason why so many of our customers continue to choose Newline. We understand our customers’ needs, so you can trust Newline to deliver on time and in full, to keep your business running smoothly.

Long Standing, Trusted & Reliable

With 27 years industry experience and over 1,000 customers many of whom have been with Newline for over 10 years, we like to consider ourselves Experts.

Innovation & Forward Thinking

Innovation is always at the heart of what we do. We can provide you with the latest in industry innovation, and we are constantly looking at new and improved ways to help our customers make the best choices. To ensure we manage your order seamlessly from start to finish, we have the latest distribution software and online ordering function.

Sustainable & Eco Friendly

We offer a host of effective, environmentally sensitive and eco-friendly cleaning products that provide the best performance and value for money.

Stibbards & Sons Funeral Directors

Citation Professional Solutions

Simply put, we help you stay protected. As the new Preferred Supplier of Health & Safety, HR and Employment Law services to SECHA members, we provide 24/7 advice and support that’s tailored to your business needs.

As specialists in the Care sector, we’ll become your partner – helping you with general day to day queries or advice on specific issues. We’ll provide you with everything you need to fulfil your legal obligations, enabling you to spend more time and effort looking after those in your care.

From issues with COSHH, risk assessments and staff training, through to contracts of employment, employee handbooks and disciplinary procedures, our services are ideal for the care sector. We’ll even offer you access to CQC Pro – our market leading online tool designed specifically to assist you with the new CQC regulation and inspection regime.

For further peace of mind that your business is in safe hands, all our clients are protected by our unique guarantee:

“Should you face an Employment Tribunal, Health & Safety prosecution or other action from an enforcing agency after adopting the systems and advice of Citation, we will pay the defence costs and employment tribunal awards up to £1.5 million per annum. There is no small print and no hidden indemnity restrictions or exclusions.”

With over 20 years’ experience in the care sector, our services have been endorsed at the highest level:

“The care sector is under greater pressure and scrutiny than at any time in the recent past, and it is important that care providers have all the appropriate systems in place to improve their efficiency and validate their quality. The systems that have been developed by Citation really help care providers to be proactive and improve both their quality and their efficiency. These systems have been built out of close engagement with the sector and they truly are fit for purpose and easy-to-use.”

– Professor Martin Green OBE, CEO of Care England

SECHA members are entitled to contact the Citation support line free of charge, in the first instance. Ring 0345 844 1111 if you need support.

For more information on how we can help your care service become, and remain, compliant, call us on 0345 844 1111, email or visit

As SECHA MEMBERS you will receive 15% off.

Vocational Training Services – Training Provider

At VTS, we pride ourselves on the learner’s experience and strive for every learner to achieve their full potential. We offer Health and Social Care apprenticeship training from levels 2-5, as well as individual qualifications and diplomas. This means that we can train your new employees with little to no experience, as well as upskill your existing staff members to managerial level. Investing in training your staff members will benefit you by having a highly skilled and motivated workforce which will ensure the quality of service you give to your customers, enhancing your industry reputation. We work with a variety of large and small employers, including local care homes and hospitals. Whilst our head office is in Westcliff-on-Sea, our training is delivered throughout the whole of Essex, as well as into the London and Suffolk regions.

With over 28 years in the industry, our highly experienced and knowledgeable tutors will support and guide their learner through each step of the training process; from enrolment, teaching the curriculum, and then the assessment process if applicable. Our curriculum plans explain the knowledge, skills, and behaviours that are required to complete each training course, and our learners are supported to achieve these during each lesson.

The typical duration to complete an apprenticeship course is between 12-18 months and the courses that we currently offer are:

  • Adult Care Worker Level 2
  • Lead Adult Care Worker Level 3
  • Lead Practitioner in Adult Care Level 4
  • Leader in Adult Care Level 5
  • Senior Health Care Support Worker Level 3

If you would like more information about individual qualifications and diplomas that we offer, please visit our website.

Training Delivery
We value the importance of a personal and 1-to-1 learning experience, which is why our tutors will visit your workplace and deliver the curriculum face-to-face. The learner will have an allocated VTS tutor who will visit them on a monthly basis at the workplace and during each visit, our tutor will deliver teaching around the relevant knowledge, skills, and behaviours required and if not previously achieved, will indicate what Care Certificate standard is being covered that month. The tutor will deliver a teaching session and give the learner a lesson plan detailing all the tasks they need to do for that month; this is called off-the-job training.

Our tutor will explain the off-the-job training that needs to take place and apprentices will complete this within their normal working hours each week. The aim is for the apprentice to gain new knowledge and skills, away from their normal job role, to complete their course. Some examples of OTJ could include: answering set questions, shadowing staff members, reading policies and legislation, and attending internal training.

Maths and English functional skills are embedded in our curriculums (either at level 1 or 2 depending on the apprenticeship course), however not all learners will need this, it will depend on their prior qualifications and our tutor will determine this at enrolment.

Apprenticeship courses are funded between the employer and the government. The financial contribution that is required from the employer will depend on a few different factors including the type of organisation, the apprentice’s previous knowledge and experience, the apprentice’s age, and the course they are completing. If the employer pays the apprenticeship levy-tax (if you have a pay bill of more than £3 million a year), then the total apprenticeship course price will be drawn from your levy pot, providing there are enough funds available. However, if you are a non-levy paying organisation, then just 5% of the total course price will be required, as the remaining 95% is government funded. As an example, an Adult Care Worker Level 2 apprenticeship with a total course cost of £3000, will cost the employer just £150. Additionally, if the apprentice is 18yrs or under, the course could be completely government funded. Our individual qualifications and diplomas can be privately funded by the learner or funded via the 19+ Advanced Learner Loan.

If you would like to find out more about our Health and Social Care training courses, please contact us on or

Upcoming Training Courses

View all upcoming training courses

Job Vacancies

View all vacancies